Arriving at the check-in I noticed that together with my personal voucher there were also 2 email print-outs in attachment. Of course I couldn’t say something right on the spot as my wife wasn’t aware of my twitter-post the previous day, but as you can imagine , I was actually really getting curious. Certainly since we arrived early and still had to wait for the room, which would be ready at three in the afternoon.
Apart of having just an overall great hotel, I was immediately impressed by the service of personnel and staff. And let’s not forget that having breakfast at the hotel terrace on the Canal Grande with its uplifting water views just gives you the perfect start for a day in Venice!
I must admit. This is one of the best customer experiences I had in a long time and it all started with a single Twitt post. This company is doing great! Thumbs up guys and thank you again for all the extra’s. This will certainly not be my last stay at a Starwood facility.
Kenny Van Beeck
… and Dafnee says hi ;-)